How it works
Looking for alternative treatment options? Here's how it works.
How it Works
From eligibility to ongoing care.
We've got you covered.
Step 1
Complete the medical intake form
- We need to know a little more about you to assess your eligibility
- Fill in our medical intake form (takes a few minutes)
- Answer honestly so we can provide the best level of care
Step 2
Let's check your eligibility
- Our Nurse team thoroughly check your medical history behind the scenes
- Additional information may be requested like a GP summary
- Eligibility requirements are in line with TGA regulations
Step 3
Consult with one of our Doctors or Nurse Practitioners
- If eligible, you will be called for your 20 minute telehealth consult
- Your practitioner will ask about your presenting complaint and consider your optimal treatment
- Time for you to ask any questions about your natural medicine journey
Step 4
Time to pay for your treatment
- Look out for an email asking you to pay for treatment
- Choose how you want to process your repeats
- Receive notifications every step of the way
Step 5
Your prescription is sent over to the pharmacy
- The pharmacy may contact to discuss your medication
- This is important to ensure your medication is taken safely and there are no contraindications
- Time to ask any questions about correct dosage
Step 6
Dedicated clinical care and support
- Your medication is sent to your home address
- This is when round the clock clinical care kicks in
- Speak with our clinical team at any time for $0 out of pocket
Medical consultations.
$0 out of pocket.
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100% telehealth
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Eligibility screening
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No approval charges
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No follow-up cost
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Referral recommended, but not required
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Free express post with every order
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Ongoing clinical support